Challenges

In the dynamic landscape of the telecom industry, a rapidly expanding company faced a critical challenge – ensuring the accuracy of its billing data validation process.

Inaccurate Data

Duplicate device activations jeopardized reporting accuracy, potentially compromising business health through misinformed decisions and eroded trust with partners.

Manual Mayhem

Lack of a central data source led to time-consuming, manual analysis, hindering timely insights and proactive action to maintain business health.

Blind Spots Galore

Disconnected systems obscured crucial network performance data and messaging traffic trends, leaving executives in the dark about the overall health of their business operations.

our solution

Data Integrity Guardian

Our ETL data integration process automatically identified and corrected duplicate device activations, ensuring accurate reporting and safeguarding business health through reliable data insights.

Centralized Data Hub

We constructed a data warehouse that unified information from disparate systems, enabling seamless data access and analysis for informed decision making and sharing.

Granular Visibility

The warehouse meticulously tracked each message, spanning devices, accounts, towers, and coverage areas, providing granular insights into network performance and overall business health.

Data Clarity Breakthrough

We developed a transparent and user-friendly system data map, allowing everyone — regardless of technical expertise — to see and understand how the data flows across the network. This eliminated confusion and fostered broader data literacy within the organization.

The result

Accelerated Answers

Answering complex questions shifted from hours to minutes, empowering proactive action to maintain and improve business health.

Empowered Employees

Users gained the ability to conduct self-service analysis and generate insightful reports, fostering greater data autonomy and contributing to a healthier business environment.

Executive Advantage

Clear and accessible dashboards provided executives with comprehensive visibility into network performance and key business metrics, enabling informed strategic decisions and a stronger focus on optimizing business health.

Reduced Costs

Automated reporting eliminated manual work, freeing up resources for innovation and growth, further contributing to a healthy and thriving business.

Payment

Our services are invoiced monthly or as specified in your contract.
At the time of the invoice you have the opportunity to dispute and ask for clarification.